Global Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") governs all mobile applications, games, and web services published by Caki Games (referred to as "we", "us", "our", or "Caki Games"), an independent game development studio based in Türkiye.

This policy applies to all current and upcoming titles developed or published by Caki Games, including but not limited to: MMO11, Internet Cafe Low Poly, School Fever (Money School Simulator), Car Merge, Protect The Queen, Space Warriors, Infinite Tower Defense, Merge Fight, Easy Raft, and Candy Clash, as well as our official website (cakigames.com).

By downloading, installing, accessing, or playing our games, you acknowledge that you have read, understood, and agreed to the collection, storage, and processing of your information as outlined in this Privacy Policy.

2. Regulatory Compliance (GDPR, KVKK, COPPA & App Stores)

This Privacy Policy is drafted in strict adherence to global privacy laws and mobile distribution standards:

• KVKK (Law No. 6698): Compliant with the Turkish Personal Data Protection Law regarding data processing and data subject rights.
• GDPR (Regulation EU 2016/679): Compliant with the General Data Protection Regulation for players residing in the European Economic Area (EEA) and the United Kingdom.
• COPPA & Families Policy: Fully compliant with the United States Children's Online Privacy Protection Act and Google Play Families Policy guidelines.
• App Store Guidelines: Fully compliant with Apple App Store Review Guideline 5.1 (Data Privacy and Security) and Google Play User Data policies.

3. Information We Collect and How We Use It

We believe in strict data minimization. Depending on the game you play, we may collect the following categories of data:

A. Automatically Collected Technical & Device Data

When you run our games, our systems or certified third-party SDKs may automatically process non-sensitive technical data:

• Device Identifiers: Operating system version, device model, hardware specifications, language settings, screen resolution, and anonymous device IDs (e.g., IDFV on iOS, Android Advertising ID GAID where permitted by your device consent settings).
• Network & Connection Information: Internet Protocol (IP) address (used solely for geolocation lookup at country/city level and DDoS defense, never linked to physical identity) and connection speed.
• Diagnostic & Telemetry Logs: Crash reports, application performance metrics, loading times, memory exceptions, and game build version via Firebase Crashlytics or Unity Diagnostics to fix bugs and prevent crashes.

B. Game Progress & Account Data

• Single-Player / Offline Games: Game save data (levels, unlocked upgrades, coins) is stored locally on your device or synced via your platform account (Google Play Games Services / Apple Game Center). Caki Games does not maintain separate personal profiles for these games.
• Online Multiplayer Games (MMO11): Because MMO11 features a persistent online universe, our cloud servers process your in-game Club Name, Player ID (e.g., MMO-XXXXXX), squad lineup, tactics, virtual match results, transfer history, and guest session tokens. You may optionally link an email or social login solely to protect account recovery.

C. Purchase & Financial Information

4. Legal Grounds for Data Processing

Under the GDPR and KVKK, we process your data under the following legal bases:

• Performance of Contract: To deliver game functionality, synchronize saves, process multiplayer matches, and fulfill virtual purchases.
• Legitimate Interests: To detect cheat software, enforce fair play, maintain server security, debug game crashes, and improve gameplay balancing.
• User Consent: For personalized advertising or voluntary newsletter subscriptions, where required by applicable local law. You can withdraw consent at any time via device settings.
• Legal Obligation: To comply with mandatory tax, accounting, or consumer law requirements.

5. Third-Party Services & Integrations

We work with trusted industry-standard SDKs that help us operate our games. These partners operate under strict confidentiality agreements:

6. Advertising & User Choice

Some of our free games are supported by third-party advertisements (such as optional rewarded videos that grant in-game boosts).

• You can opt-out of interest-based or personalized advertising at any time directly through your mobile device settings:
  • Android: Settings → Google → Ads → Reset or Delete Advertising ID.
  • iOS: Settings → Privacy & Security → Tracking → Disable "Allow Apps to Request to Track".
• If you disable personalized tracking, you will still see ads, but they will be contextual rather than tailored to your interests.

7. Children's Privacy (COPPA & Family Policy Compliance)

In titles flagged under family-friendly categories, advertising SDKs are initialized with restrictive flags (such as Google AdMob's tagForChildDirectedTreatment) to ensure non-personalized, family-safe ads only. If a parent or guardian discovers that their child has provided us with personal information without parental consent, please contact us at cakigamescontact@gmail.com. We will immediately delete such information from our databases.

8. Data Retention & Account Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy:

• Automated Cleanup: Inactive telemetry and temporary logs are purged on a rolling basis (typically within 90 days).
• Right to Erasure (Deletion): You have the absolute right to have your account, progress, and all associated personal data permanently erased.
• How to Delete Your Account:
  1. In-Game (Instant): In MMO11 and our online games, navigate to Settings → Profile → Delete My Account to instantly wipe all club and player data.
  2. Web Request Form: Visit our dedicated Account Deletion Page or email cakigamescontact@gmail.com. We will process your request within 14 business days.

9. Data Security Safeguards

We enforce industry-standard administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, alteration, or disclosure. All client-server communication in MMO11 and our web infrastructure uses TLS/SSL (HTTPS) encryption. Server databases are hosted on certified cloud providers protected by hardware firewalls and strict access controls.

10. Your Rights (GDPR & KVKK)

Depending on your jurisdiction, you have the following enforceable rights:

• Right of Access: Request confirmation of whether your data is being processed and obtain a copy.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request the complete deletion of your personal records.
• Right to Restrict or Object to Processing: Object to processing based on legitimate interests or direct marketing.
• Right to Data Portability: Receive your provided data in a structured, commonly used format.
• Right to Lodge a Complaint: Submit a complaint to your local supervisory authority (e.g., KVKK in Türkiye, or EU Data Protection Authorities).

11. Turkish Summary / Türkçe Aydınlatma Metni Özeti

12. Contact Information

If you have any questions, feedback, or legal inquiries concerning this Privacy Policy or our data practices, please reach out to our privacy team: